Anchor Me Pendant
5 Year Manufacturing Warranty of Craftsmanship
- AllĀ jewelleryĀ purchased from The Village Goldsmith comes with aĀ 5 year guarantee ofĀ craftsmanship.
- To maintain this warranty,Ā pleaseĀ have yourĀ jewelleryĀ checked yearly by The VillageĀ Goldsmith or aĀ jewellerĀ that has been authorised by us.Ā
Resizing
- We offer a complimentaryĀ resizeĀ on engagement or wedding rings for up to two sizes within 60 days. Please note that due to the complexity and meticulous craftsmanship that goes into every ring we make, resizing can only be done by a Village Goldsmith expert jeweller. All warranties will be voided if you have your Village Goldsmith ring resized elsewhere.
- In some cases, theĀ ringĀ mayĀ needĀ to be re-made, which would require an additional fee.Ā
- For more information about sizing, pleaseĀ view our ring sizing guide.
Shipping, Taxes & ReturnsĀ Ā
- All orders are carefully and safely packed using recycled and/or compostable packaging and materials where possible.Ā
- Our shipping options are fully insured until your jewellery is safelyĀ signed for at your door.Ā Ā
- Our packages are very discreet soĀ there'sĀ no need to worry about the delivery giving away theĀ big surprise.Ā
- International orders will automatically have the importing duties and taxes calculated at checkout and added to your total order price to allow for a seamless transition through customs.Ā Ā
- As online clients are unable to try a piece on, we offer refunds, exchanges or store creditĀ on online purchases if returned within 14 days of receipt. All returns must be in original, unworn condition with tags intact and returned with all of their original packaging and documentation. Custom, engraved and sale items are not eligible for return. Please contact us using the form at the bottom of the product pageĀ to initiate a return or with any questions.
Learn more aboutĀ shipping and returns.Ā View ourĀ full warranty.
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Our friendly team is here toĀ help you create aĀ stunning piece to represent your unique story.Ā
Our experienced jewellery designers listen to your needs, your dreams, and work with you to deliver a tangible piece of fine jewellery that will hold a lifetime of memories. Once yourĀ design has been perfected and approved, your piece ofĀ custom jewelleryĀ will be handcrafted on-site at our global design studio in Wellington, New Zealand.Ā
Learn more about our custom design process andĀ view our inspiration gallery. Want to learn more? Our helpful buying guides will walk you throughĀ choosing the rightĀ diamond, gemstoneĀ andĀ precious metals for your piece.Ā
We have spentĀ nearly 50 years developing strong relationships with our diamond, gemstone and precious metal supplier partners. This direct relationship allows us to offer excellent quality, value andĀ givesĀ you full transparencyĀ around where the materials in your piece are coming from.Ā
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Diamonds and GemstonesĀ
- At The Village Goldsmith we're committed to providing diamonds of the highest quality which are all certified as ethically sourced. We're proud to say that we deal directly with reputable global diamond suppliersĀ who actually cut and polish their diamonds from rough.Ā Our trusted suppliers all have strict adherence to the Kimberley Process and guarantee that their diamonds are ethically mined and traded in the most honest, transparent and straightforward manner possible.
- Every diamond is chosen for maximum sparkle.Ā We provide most diamonds and diamond rings with certificates from the worldās most reliable and reputable diamond institutions - including the Gemological Institute of America (GIA).Ā
- We have a wide range of diamonds and coloured gemstones in our inventory which we source directly from the sameĀ trustedĀ suppliers.Ā So even if you need it right away, we may already have theĀ perfectĀ diamondĀ or gemstoneĀ for you, ready to create your dream ringĀ with.Ā
LearnĀ more about our ethical diamond sourcing standards and practices.Ā
Precious metalsĀ
- The precious metal refiners we source our materials from have gone to great lengths toĀ secureĀ the origin of their precious metal sources, along with their refining processes.Ā All ofĀ these suppliers are either a member of theĀ ResponsibleĀ Jewellery CouncilĀ (RJC)Ā themselves or ensure all metal sourced is from an accredited organisationĀ that is either a member of RJC or the London Bullion Market Association (LBMA).Ā
- In our workshop, after every piece we craft, we collect all the precious metalĀ dust and filingsĀ from the jeweller's benchesĀ to beĀ refined back to a pure state andĀ used again. This is just one of the ways we involve recycling in our processes to make them more sustainable.
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Learn more about our ethical precious metalsĀ sourcing standards and practices.
We have a wide range of stunning jewellery currently in stock and ready to be shipped within 1-3 days.